Even though we are incredibly proud that our bags are of excellent quality and very durable, there might be manufacturing defects on rare occasions. But you don’t need to worry about that, because we offer a 2-year warranty for all our products. Some bags, like Craftory leather bags, even have a lifetime warranty.
But keep in mind that Nordicbags is not liable for defects that have occurred due to the consumer’s action or inaction (incorrect use, an accident, etc.) after the goods were delivered or in the case of normal wear and tear caused by regular use of the item. If the goods purchased in the online shop have defects for which Nordicbags is liable, we will repair or replace the defective goods. If the goods cannot be repaired or replaced, we will refund the buyer all fees incurred under the sales contract.
Anyways, if there is any problem with your product, please write us at email@example.com